TRUELOVE DOG Waterproof clothing + Raincoat
This is the Stylish, Safe, and Durable Dog Waterproof clothing + Raincoat Vest you have been waiting for!
windproof oxford with 3M reflective
/nylon webbing with 3M reflective material
/Duraflex buckle
Size Information（According to the length of the pet’s back）
Product Details
This is an excellent outdoor raincoat！
1. Cordula 160D fabric–reject oil, water, water pressure, waterproof material, warm and comfortable.
2. High-grade buckle — tough material, easy to use, easy to put on and take off.
3. Elastic adjustment buckle — can be adjusted in many places, it is tight and comfortable to wear.
4. Open zipper on the back — new design, safe and beautiful.
Reminder: The traction rope in the picture is not a gift, please buy it separately.
Display from all sides
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
My dog's back is 45 cm long. I got 40 by looking at the comments, but it might be better if I got 45. You fix it with a snap button on the butt part. It's a problem when he's gonna poop. Feces are transmitted to the coat. When I don't use the button, the coat slips when we walk briskly. It would be more useful if the rubber passed through the legs like the thick coat model. The neck part did not reach the head as in the model, but it protects the neck part. A beautiful raincoat in general, but there are points that need to be improved.