Modern Cat Tree Cat Tower Featuring with Fully Sisal Covering Scratching Posts, Deluxe Condos and Large Space Capsule Nest
- EXQUISITE & MODERN DESIGN: Inspired by sky city, this cat tree creates an elegant and stylish cat sky castle for your furry friends. 2-layer loft with cute holes provides a perfect hideaway while with the help of the step-like platforms, even your kitty can go up to the top hammock easily. The best part is the top transparent space capsule nest which is lightweight and modern, and you can see clearly when your cat napping in it.
- MULTI-LEVEL FUN: All those interactive and spring balls will attract your cat’s interest and provide the thrill when swatting or batting. 100% sisal covering posts satisfy cat’s nature of scratching. 2 roomy condos are super comfortable for your pet to roll, with lateral door and round holes are designed for cats to observe outdoor as well as allowing them to get in the top nest. Functional nest is removable, which can also load cat’s lovely toys.
- DURABLE & STABLE STRUCTURE: Made by thick and environmentally friendly CARB-certified natural particle boards with sturdy base, this cat tree provides ultimate stability for your feline friends’ safety. All pillars are wrapped with high-quality natural sisal, which is durable and wear-resistant and prevent cats from damaging furniture. Well-proportioned staircases keep the overall balance of this cat tree so that even an overactive cat will feel safe and relax when jumping or leaping to it.
- CLEAN & COZY LIFESTYLE: Crafted with a contemporary feel in natural wood grain, clean yet beautiful, reflecting the unique charm of modern pet home, this cat tree will be the one you want to show off. Combine with the removable & washable mat on each platform not only provide the best protection for your kitten, but also for easy cleaning. Ultra-soft cushion is carefully put in every condo offering a warmer and cozier environment to play and sleep.
- WORRY-FREE INSTALLATION: Comes with an instruction manual and all necessary hardware and tools, it is super easy to assemble it step by step. If you have any questions about the product or are not satisfied with the product, please feel free to contact me, we will provide you with the best solution, your satisfaction is our biggest concern.
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible shipping services that currently operate in the United States.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!