Feature:
This is a whack-a-mole cat interactive toy, imitating cat and mouse game, arouse the curiosity of the cat, let the cat enjoy it, can also enhance the feelings between the pet and the owner, increase the amount of exercise to promote the health of the cat.
There are 5 stuffed moles at the top. Press the handle to make the moles come out of the hole and attract the cat to scratch.There are also 2 hanging balls on the side, all cats are curious about the toys in the hole.The wooden handle is shaped like a cat’s claw and can be sprinkled with catnip (not included) to attract cats to play with.
The whole toy is made of solid wood, the edge is polished round, without burr, and the material is environmentally friendly and healthy, safe and non-toxic. Stuffed mouse, realistic appearance.The fur ball in the hole, made from rabbit hair, is very soft.
Size: 13.2*10.2*3.9 inch, This product has a sturdy structure and large size, which is suitable for several cats to play together.Suitable for various kinds of indoor floor, carpet, suitable for various kinds of house cats, is your cat’s high-quality partner.
Product Information:
Size: 13.2*10.2*3.9 in
Weight: about 2.4 lb
Materials: Wood, plastic, rabbit hair, hardware, ect.
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
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