1.Storage Box: This folding dog stair has a storage box, which is not only suitable for dogs to climb ladders, but also very suitable for storing dog clothes, leaching, and care tools.
2.Stable and Durable: The three-layer sponge dog steps are made of a high-density sponge, although it is a sponge, it is strong enough that you don’t have to worry about your pet tipping over during use.
3.Non-slip Base: Our pet steps have a patterned non-slip base, which is stable and firm, and will not slide when your pet climbs up and down, which is very safe for your pet.
4.Easy to Disassemble: The folding pet stairs are easy to assemble in just a few minutes and are removable and machine washable as well as hand washable.
5.Wide Range of Uses: This pet climbing ladder allows old and sick dogs and cats and other pets to climb up or down sofas, stools, beds, and other high places at will without any help.
Features:
1. Soft flannelette + high-elastic sponge, walking on every step is the enjoyment of the feet.
2. The dog stairs can help puppies and small dogs get on and off the bed, sofa, etc. freely, realizing the freedom of dog space.
3. It is not only a staircase for dogs but also a storage box for dog objects, with a large enough capacity.
4. Simple installation, convenient storage, can be retracted when not in use, and does not take up space.
Specification:
Name: Three Story Dog Storage Stairs
Size: about 65*35*30cm/25.59*13.78*11.81in
Color: Brown
Weight: about 2450g
Material: flannel + cotton
Maximum load: about 25kg
Packing List:
Three Story Dog Storage Stairs*1
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
