| Target Species | Cats |
| Product Dimensions | 18.9″L x 18.9″W x 92.9″H |
| Breed Recommendation | Large Breeds |
| Specific Uses For Product | Indoor |
| Material | Polyester, Acrylic |
About this item
- 1.STYLISH AND UTILITY: This height adjustable large cat climbing tree is an all-in-one activity center for cats which meets their demands of strolling and staying in different height. Featuring with 9 sisal wrapped scratching poles, 2 fuzzy pom-poms and the extra 7 rest spots, it provides them enough space to play and rest. Perfect for a big cat family. Elegant and modern design could blend well with any deco styles of your house
- 2.STURDY AND SAFE: Unlike most of floor to ceiling cat towers in the market, we designed the base in fan-shape and posts placed in triangular shape for a better balance and overall stability. Better yet, it won’t take much space of your room. Put it in any corner as you like. Consists of reinforced boards, robust posts and the extra anti-toppling strap, this cat furniture tree makes your frisky kittens stay safe while bouncing up and down
- 3.EXTENDED HAPPINESS: Sisal covered scratching posts in different layers allow your felines to do claw exercises wherever and whenever they want to. Preserve their natural instincts to the maximum extent and keep your furniture from getting scratches. The additional spring ball gives your furry babies further thrill of hunting. Extension in height encourages them to climb and exercise which helps lead a joyful and healthier lifestyle
- 4. IDEAL REST AREA: No matter your cats need to lounge in the cradle, have a private nap in the cozy condo, cuddle in the plush hammock or just take a break on the perches, they could find their exclusive zone in no time. The elevated acrylic nest is not only a fashionable bed for your furry friends, but also an observation deck to enjoy the superb view out of the window
- 5.EASY TO ASSEMBLE:Concise construction with illustrated instruction and necessary hardware pack, the cat tree tower is super easy to install. Plus, Free replacement for all the parts except dangling ball within one year. Please feel free to contact us if you have any concerns during purchase
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
