Specification:
Model: Electric Remote Control Dog Training Collar
Collar size: max adjustable length is up to 67cm (For small,medium and large dogs)
Range: About 800 Meters (without any disturbance)
AC Input: 100 – 240V, 50 / 60Hz
DC Output: 5V, 0.5A
Remote control battery voltage: 3.7V
Receiver waterproof level: IP67
Battery type: lithium-ion battery (built-in)
Receiver Transmitter charging time: 4 hours
Receiver Transmitter standby time: about a week
Feature:
1, Receiver IP7 degree waterproof, high quality TPU material, can swim, take a bath, dive.
2, With blue backlight screen: can be used at night .
3, 3 training modes: shock/vibration/sound.
4, Long-distance remote control: the remote distance is 800m (without any disturbance) .
5, Adjustable levels: levels of vibration and shock are adjustable from 1 to 99, and you are advised to try levels gradually to find the proper one when using this pet training system for the first time
6, Auto power save: automatic standby mode and memory functions.
7, 3 channels: there are 3 signal channels on the remote transmitter, and it can control 3 receivers of the same model.
Note:
1, Avoid leaving the collar on the dog for more than 8 hours per day.
2, If it’s possible, re-position the collar on the pet’s neck every 2 hours.
3, Check the fit of the collar to prevent excessive pressure.
4, Each inspected product will only with little power before on shelf, please recharge the battery when the first time use.
5, If you find your trainer only beep not shock and vibrate, please check whether the number display on LCD is 000, you can adjust the number with your requirement.
6, For prolonging the life time of your battery, please recharge the battery in time before low power.
7,Observe the dog’s reaction and make sure the training intensity not too much. Before using the shock mode to your pet, you should try vibration to your pet first.
How to use the trainer
Pair the remote and receiver
1, Press the shock button or vibration button to turn on the remote.
2, Choose a Channel 1 or 2 or 3 by press the CH button.
3, Press the vibration button, adjust the level by press – OR + button, make sure the level above 01
4, Press the power button of the receiver by 3 seconds, you hear a sound like Bee-, and the indicator light is flashing. Now quickly, press the vibration button or shock button within 10 seconds after the sound Bee-, you can hear a sound Bee~ again, that means the pairing successful.
5, If you Have 2 or 3 Receivers, just choose the different channel and pair as above same steps.
Test the Training Collar set( after paired successfully)
1, Test the Shock function
Take out the test bulb and put it on the Receiver’s contact point press the shock button(make sure the level above 001) the test bulb will be on.
2, Test the vibration funciton
Press the Vibbration button(make sure the level above 001) the receiver will vibrate.
3, Test Sound Function and light function
Press the sound/light button, don’t adjust the level, the receiver sound Bee~ or flash light. It’s 2 in1 button, you could switch the sound or light mode as bellowing step: press and holding the button, don’t release, then press the 1/3 button(Channel button), you could find the mode switching in the screen.
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
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