Features:
1. A new pet dog toy, whether outdoor or indoor can easily make the dog play happily.
2. A crazy funny dog pole keeps the dog happy and healthy and can play with the dog at any time.
3. In order to facilitate portability and practicability, the product uses a high-quality lightweight aluminum alloy four-section/three-section telescopic pole, which is soft and flexible, durable, safe with elastic rope, and a non-slip handle.
4. Both adults and children can play with their beloved dogs and anywhere.
5. Recommendations for use: When the dog bites the hair toy or the plush toy, do not use brute force to pull the rope against the dog, because at this time the dog’s strength is the greatest. Forcible pulling will damage or break the rope. At this point, you should stop and pet the dog until the dog releases the toy or rope before continuing to play, try not to let the dog bite the rope. The toy can be used alone for the dog to chew and grind his teeth. In order to prevent the dog stick from breaking, please rotate the stick to the locked position before using this product. This product is universal for cats and dogs.
Specifications:
Color: Black
Product certification: Ce
Material: (ultra high quality lightweight aluminum alloy + sponge anti-skid handle + nylon rope + cotton rope toy replacement head)
Size: rod span length 102cm Rod shrinkage length 42cm The rope is 110cm long
Package Included:1pc * retractable pole dog chew toy set
Note:
1. Due to the light and screen difference, the item’s color may be slightly different from the pictures.
2. Please allow 0.5-2 cm differences due to manual measurement.
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
