Size S: length 57CM, width 41CM
Size L: length 123CM, width 58CM
Carrying pets up to 50KG
Description:
100% brand new and high quality
Made of nylon material, this product is suitable for outdoor dogs, providing excellent breathability and spaciousness.
It can be easily folded, making it convenient for storage and travel.
This item also makes a great gift for your friends.
Available in 2 color options.
Note:
Please allow for a slight dimension difference due to manual measurement, and accept a possible error of 1-3cm.
DESIGN FEATURES: This pet carrier has mesh ventilation on the front and back panels, allowing for proper air circulation. It also has an easy-open/close zipper door for convenience. Additionally, it can accommodate blankets and beds for optimum comfort and personalization. Whether you’re having a party indoors with friends and family or traveling outdoors, this carrier is versatile.
FIXED IN THE CAR: The carrier is equipped with seatbelt straps that keep it securely in place within your vehicle while you’re on the go. It is designed for travel with auto vehicles, including cars, trucks, RVs, and SUVs.
COLLAPSIBLE & PORTABLE: The pop-up kennel can be easily folded down in seconds, making it simple to travel with and store. This portability allows you to take the entertainment with you anywhere so that your pet is never bored. If you would like to modify the wording further, please provide specific instructions.
SHIPPING
We are proud to offer shipping services that currently operate in the United States. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No. We provide free shipping within the United States only at the moment.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milospets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
